Personal Data Protection and Privacy Policy

NOTICE ON THE PROTECTION OF PERSONAL DATA AND PRIVACY POLICY

Basic information on the protection of personal data transferred/processed by Butik Florist Çiçekçilik Limited Şirketi ("Butikflorist Çiçekçilik") is given below. Butikflorist Çiçekçilik fulfills its obligation to inform in accordance with Article 10 of the Turkish Law No. 6698 on the Protection of Personal Data ("KVKK" ). This notice is provided to customers and visitors who use our website or mobile applications. Butikflorist Çiçekçilik reserves the right to update this text within the framework of any changes that may be made in the applicable legislation.

1) What is the legal basis for Butikflorist Çiçekçilik to collect personal data?

Personal data is processed according to some laws, especially KVKK . These laws are as follows:

Law No. 6563 on the Regulation of Electronic Commerce
Law No. 6502 on the Protection of the Consumer
Distance Contracts Regulation When necessary, the Turkish Penal Code No. 5237 is also applied.

In addition, Butikflorist Çiçekçilik is required to collect and process data in order to fulfill its contractual and legal obligations arising from consumer transactions.

2) By what methods is personal data collected?

Through www.butikflorist.com,

We process data that users provide through the "Site" and/or our mobile applications. The reasons for processing this data are as follows:

Explicit consent
Contract
Legal liability
Legitimate interest This process is done by automated or partially automated means.

Our sites and applications use cookies. Cookies are small files, usually made up of letters and numbers, that are stored in a visitor's browser or on their device. They enable device recognition, remember preferences, maintain sessions and support analytics.

Browsing information is processed only within the scope of this policy, stored securely and, where necessary, shared with third-party service providers.

Session cookies expire when the browser is closed; persistent cookies remain on the device for a certain period of time. You can manage cookies from your browser's settings. You can delete or block cookies by following the guidance at www.allaboutcookies.org and www.youronlinechoices.eu . If you reject cookies completely, some functions of the Site may be limited.

3) How are cookies used?

Remembering preferences: Staying logged in, not requiring repeat password entry, preserving user preferences on subsequent visits.
Measuring usage: Analysing metrics such as traffic sources, viewed content and visit duration.
Personalization and advertising: Showing content and campaigns that are relevant to their interests; avoiding content that is not relevant to the user.

4) Third-party cookies and retargeting

Retargeting technologies may be used through third-party providers such as search engines and advertising networks. In this context, a unique third-party cookie may be placed on your browser. You can manage your cookie preferences from the help menu of your browser or from the sites mentioned above. Blocking cookies may restrict access to some features of the Site.

5) For what purposes is personal data processed?

Butikflorist Çiçekçilik processes personal data for the following purposes to the extent permitted by the legislation:

Identity verification and communication,
Fulfillment of obligations arising from distance sales contracts and relevant consumer legislation, execution of order processes and information,
Arrangement of documents based on records in electronic/paper environment,
Meeting the demands of public authorities within the framework of the legislation,
Promotion of products/services suitable for their interests, transmission of campaigns and announcements (commercial electronic messages if explicit consent is available),
Customer segmentation, satisfaction and market research, survey applications,
Conducting operations and quality control through our solution partners/suppliers,
Evaluation of complaints and requests,
Fulfillment of legal obligations and establishment, use and protection of rights.

6) How is personal data protected?

Personal data is under the supervision and control of Butikflorist Çiçekçilik. Administrative and technical measures are taken for data security. Access authorizations, network and application security are ensured. Logging, encryption and penetration tests are performed. The principles of confidentiality, integrity and accessibility are protected with up-to-date policies and procedures.

7) Is personal data shared?

In principle, personal data is not transferred to third parties without explicit consent or another legal basis under the KVKK.
When required by the legislation, data may be shared with courts and public institutions.

Data transfer may be done with some service providers to ensure service quality and run operations. These service providers are:

Shareholders/affiliates
Logistics-cargo
Payment service providers and banks
BKM
Cloud computing providers
Marketing and research agencies
SMS/e-mail services

These providers may be located in Türkiye or abroad. Transfers are protected by contractual and technical security measures.

Violations arising from the third party's own security policies are the responsibility of the third party concerned.

8) Your rights under KVKK

Under Article 11 of the KVKK, data subjects have the right to:

Learn whether their personal data is processed,
Request information if their personal data has been processed,
Learn the purpose of processing and whether it is used in accordance with that purpose,
Know the third parties to whom it is transferred domestically or abroad,
Request correction of incomplete or inaccurate personal data,
Request deletion or destruction within the framework of KVKK Article 7,
Request notification of the transactions made within the scope of (D) and (E) to third parties to whom the data was transferred,
Object to an adverse outcome resulting solely from automated analysis,
Claim compensation for damage caused by processing that violates the KVKK.

9) Informing about legislative changes

Protecting your rights under the KVKK is an obligation of Butikflorist Çiçekçilik. In case of changes in the legislation, this policy will be updated; the current version will always be published on the Site.

10) Keeping the data up-to-date and accurate

Pursuant to Article 4 of the KVKK, it is essential to keep your personal data accurate and up-to-date when necessary. We kindly ask you to update your information for the proper execution of your rights and the Company's obligations. If there is a change in your information, please contact us via the contact channel below.

11) Contact and application

You can send your requests within the scope of KVKK (with the application form, the information required for identity confirmation and the explanation of your request) to the butikflorist@gmail.com address. Your application will be processed free of charge within 30 days at the latest. If the KVK Board determines a fee, a fee may be charged according to the tariff.

Data Controller: Butik Florist Çiçekçilik Limited Şirketi
Sarıgazi V. D. / 1911440806 · MERSİS: 0191144080600001 · Trade Registry Number: 1150413
Phone: 0216 461 45 65 · E-mail: butikflorist@gmail.com

Güngören Mah. Turgut Özal Cad. No:52/A Taşdelen Çekmeköy

Cookie Management (Summary)

You can manage your cookie preferences through your browser:

Chrome: Settings > Privacy & Security > Cookies & Other Site Data
Safari: Preferences > Privacy
Firefox: Privacy & Security > Options
Edge: Settings > Site Permissions > Cookies & Site Data

Enforcement

This KVKK and Privacy Policy takes effect on the date it is published on the Site. Butikflorist Çiçekçilik may make changes when it deems necessary; updates are effective as soon as they are published.